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Concierge Services Coverage

8 April 2011
Concierge Services Coverage

This coverage provides assistance to travelers who need concierge services like restaurant reservations, event tickets, transportation arrangements, etc. This coverage consists of non insurance services included with some package travel insurance plans.

Contents (click to jump down)
What does Concierge Services cover?
Important notes about this coverage
What type of policy covers this?
How much coverage does each company provide?
Summary

Let us tell you a story

Carlos and Ruth had planned a quick New York getaway to celebrate their engagement. As they found their way to their hotel, Ruth received word that her college roommates where also in New York on business.

Remembering they had concierge assistance services on their travel plan, Carlos contacted their travel insurance hot-line while Ruth was checking them into the hotel and scored dinner reservations at a swanky restaurant for all of them that night. He and Ruth could announce their engagement to the group in style.

What does Concierge Services cover?

While worldwide travel assistance is the primary 24-hour travel assistance service provided by travel insurance companies, some plans offer concierge services as well. Concierge services are non insurance services included with some travel insurance plans. These services typically include:

  • Restaurant referrals and reservations
  • Hotel recommendations and reservations
  • Local ground transportation scheduling and coordination
  • Reservations for local events (sporting, arts, theater)
  • Golf course recommendations and reservations
  • Floral services

Important notes about this coverage

What type of policy covers this?

You will only find this type of coverage in package travel plans. In some plans, this coverage is included as part of the worldwide assistance services, and in some plans it is an optional upgrade.

How much coverage does each company provide?

PlanCompanyConciergeBusinessIdentity TheftRoadside
VacationTravel SafeYesYes
Vacation ClassicTravel SafeYesYes
Protect-a-GroupTravel SafeYesYes
Worldwide Trip Protector GoldTravel InsuredYesYesYes
Worldwide Trip ProtectorTravel InsuredYesYesYes
WorldMedTravel InsuranceYes
EliteTravel InsuranceYes
Plus *Travel InsuranceYes
Basic *Travel InsuranceYes
SilverTravel GuardYes
BusinessTravel GuardYesYesYes
GoldTravel GuardYesYesYes
My Travel GuardTravel GuardYesYesYes
Pack n' GoTravel GuardYes
Tee, Tour, and TravelTravel GuardYesYesYesYes
PlatinumTravel GuardYesYesYeswith $50 deductible
SelectTravelexYesYes
BasicTravelexYes
Liaison SilverSeven CornersYes
Wander Frequent TravelerSeven CornersYes
BridgeM.H. RossYesYes
AssetM.H. RossYesYes
CompleteM.H. RossYesYes
TripProtector PreferredHTH WorldwideYesYes
TripProtector e-saverHTH WorldwideYes
TripProtectorHTH WorldwideYes
No coverageGlobal Underwriters
BasicGlobal AlertYesYes
Preferred PlusGlobal AlertYesYes
PreferredGlobal AlertYesYes
No coverageFrontierMEDEX
CustomCSA Travel InsuranceYesYes
Custom LuxeCSA Travel InsuranceYesYes
Business TravelerAllianzYesYes

* as optional upgrade
** with limited coverage

Summary

  • This coverage is in addition to the standard worldwide travel assistance services offered by travel insurance plans
  • This is non insurance services that will likely be provided by third-party companies, but some providers keep this service in-house
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Damian Tysdal
Author
DamianTysdal

Damian Tysdal is the founder of CoverTrip, and he believes travel insurance should be easier to understand. He started the first travel insurance blog in 2006.

Damian Tysdal is the founder of CoverTrip, and he believes travel insurance should be easier to understand. He started the first travel insurance blog in 2006.