Concierge Services Coverage

This coverage provides assistance to travelers who need concierge services like restaurant reservations, event tickets, transportation arrangements, etc. This coverage consists of non insurance services included with some package travel insurance plans.

Contents (click to jump down) What does Concierge Services cover? Important notes about this coverage What type of policy covers this? How much coverage does each company provide? Summary

Let us tell you a story

Carlos and Ruth had planned a quick New York getaway to celebrate their engagement. As they found their way to their hotel, Ruth received word that her college roommates where also in New York on business.

Remembering they had concierge assistance services on their travel plan, Carlos contacted their travel insurance hot-line while Ruth was checking them into the hotel and scored dinner reservations at a swanky restaurant for all of them that night. He and Ruth could announce their engagement to the group in style.

What does Concierge Services cover?

While worldwide travel assistance is the primary 24-hour travel assistance service provided by travel insurance companies, some plans offer concierge services as well. Concierge services are non insurance services included with some travel insurance plans. These services typically include:

• Restaurant referrals and reservations
• Hotel recommendations and reservations
• Local ground transportation scheduling and coordination
• Reservations for local events (sporting, arts, theater)
• Golf course recommendations and reservations
• Floral services

Important notes about this coverage

• This coverage is in addition to the worldwide travel assistance provided by travel insurance plans

What type of policy covers this?

You will only find this type of coverage in package travel plans. In some plans, this coverage is included as part of the worldwide assistance services, and in some plans it is an optional upgrade.

How much coverage does each company provide?

Plan	Company	Concierge	Business	Identity Theft	Roadside
Vacation	Travel Safe	Yes	Yes
Vacation Classic	Travel Safe	Yes	Yes
Protect-a-Group	Travel Safe	Yes	Yes
Worldwide Trip Protector Gold	Travel Insured	Yes	Yes	Yes
Worldwide Trip Protector	Travel Insured	Yes	Yes	Yes
WorldMed	Travel Insurance	Yes
Elite	Travel Insurance	Yes
Plus *	Travel Insurance	Yes
Basic *	Travel Insurance	Yes
Silver	Travel Guard	Yes
Business	Travel Guard	Yes	Yes	Yes
Gold	Travel Guard	Yes	Yes	Yes
My Travel Guard	Travel Guard	Yes	Yes	Yes
Pack n' Go	Travel Guard	Yes
Tee, Tour, and Travel	Travel Guard	Yes	Yes	Yes	Yes
Platinum	Travel Guard	Yes	Yes	Yes	with $50 deductible
Select	Travelex	Yes	Yes
Basic	Travelex	Yes
Liaison Silver	Seven Corners			Yes
Wander Frequent Traveler	Seven Corners			Yes
Bridge	M.H. Ross	Yes	Yes
Asset	M.H. Ross	Yes	Yes
Complete	M.H. Ross	Yes	Yes
TripProtector Preferred	HTH Worldwide	Yes		Yes
TripProtector e-saver	HTH Worldwide	Yes
TripProtector	HTH Worldwide	Yes
No coverage	Global Underwriters
Basic	Global Alert	Yes	Yes
Preferred Plus	Global Alert	Yes	Yes
Preferred	Global Alert	Yes	Yes
No coverage	FrontierMEDEX
Custom	CSA Travel Insurance	Yes		Yes
Custom Luxe	CSA Travel Insurance	Yes		Yes
Business Traveler	Allianz	Yes	Yes

* as optional upgrade
** with limited coverage

Summary

• This coverage is in addition to the standard worldwide travel assistance services offered by travel insurance plans
• This is non insurance services that will likely be provided by third-party companies, but some providers keep this service in-house