What is worldwide travel assistance, and why would you want it? Here’s everything you need to know about travel assistance.21 March 2011
This coverage provides a traveler with 24-hour travel assistance services to help with medical emergencies, roadside assistance, language translations, and more.
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Let us tell you a story
What does Worldwide Travel Assistance cover?
What type of policy covers this?
What services does each company provide?
Emily and her daughter were taking a trip with her grandmother to the beach. A sunny seaside town where they could play in the surf and spend time together.
Settled into their beach cottage the first evening, Emily noticed that her daughter, Samantha, looked a little flushed. She automatically checked the young girl’s forehead and found she was running a fever. Neither Emily nor her mother were familiar with the area, so Emily called her travel insurance assistance hot-line. The operator found the closest open medical facility and gave Emily directions then called the facility to let them know they were coming. Directions in hand, Emily was able to get Samantha the medical help she needed to bring the fever down. The operator called Emily to check on Samantha’s condition later that night and in the morning when they were safely back in their beach cottage.
While worldwide travel assistance is considered standard on travel insurance plans, the specifics may vary by provider. For instance a carrier may provide business assistance services but have no concierge services. In addition, some plans will offer travel assistance before a trip.
In general, however, the following assistance services are available with this coverage.
Travel assistance services include:
Business assistance services include:
Concierge services include:
Golf, spa, and theater information and reservations
All travel insurance plans – package and medical – have an assistance services line, but the types of services each provider offers will vary.
Note: When outside the US or Canada, call your travel insurance provider collect using a local operator. You’ll have to first enter the international access code of the country from which you are calling. Then ask to be connected to the international hot-line number.
Damian Tysdal is the founder of CoverTrip, and is a licensed agent for travel insurance (MA 1883287). He believes travel insurance should be easier to understand, and started the first travel insurance blog in 2006.