Get in touch
CoverTrip · Updated 25 September 2026
Pick the right door and you get an answer faster. Almost every question is one of these three.
Something is wrong on your trip right now
It belongs to your insurer, and it is the only number that can approve a hospital, arrange an evacuation or get you home. Save it in your phone before you leave. Do not start with us; we cannot approve anything.
A claim, a change, or a question about a plan you already bought
Your insurer handles all of it. The number is on your policy documents. If you do not have them to hand, each company’s contacts are here, kept current by our partner Squaremouth:
| Company | Contacts | |
|---|---|---|
| Travel Insured International | Our review | Claims and customer service |
| Tin Leg | Our review | Claims and customer service |
| IMG | Our review | Claims and customer service |
| Seven Corners | Our review | Claims and customer service |
| Go Ready by Aegis | Our review | Claims and customer service |
| Trawick International | Our review | Claims and customer service |
| Generali Global Assistance | Our review | Claims and customer service |
| Berkshire Hathaway Travel Protection | Our review | Claims and customer service |
| Travelex | Our review | Claims and customer service |
Bought somewhere else (Allianz, Travel Guard, TravelSafe, American Express and others)? Use the number on your policy. We only have contacts for the plans sold through our comparison.
Claim denied and you think that is wrong? Every policy bought through CoverTrip comes with the Zero Complaint Guarantee. Licensed claims adjusters look at it and take it up with the insurer for you.
Help choosing or buying a plan, or a problem at checkout? Squaremouth’s licensed agents: 1-800-240-0369, 8am to 10pm ET, every day. Say you came from CoverTrip.
Something about this site
A mistake in a review, a broken link, a question about a video, a press or partnership request, or you just want to tell us something. Use the form. We read every message and answer within two business days.
We cannot see your policy or your claim, so for those the two doors above are faster.
Who you are writing to
CoverTrip is run by Damian Tysdal, a licensed travel insurance agent since 2006, from Hingham, Massachusetts. More about CoverTrip.