Get in touch

Get in touch

CoverTrip · Updated 25 September 2026

Pick the right door and you get an answer faster. Almost every question is one of these three.

1

Something is wrong on your trip right now

Call the 24-hour assistance line printed on your policy.

It belongs to your insurer, and it is the only number that can approve a hospital, arrange an evacuation or get you home. Save it in your phone before you leave. Do not start with us; we cannot approve anything.

2

A claim, a change, or a question about a plan you already bought

Your insurer handles all of it. The number is on your policy documents. If you do not have them to hand, each company’s contacts are here, kept current by our partner Squaremouth:

Company Contacts
Travel Insured International Our review Claims and customer service
Tin Leg Our review Claims and customer service
IMG Our review Claims and customer service
Seven Corners Our review Claims and customer service
Go Ready by Aegis Our review Claims and customer service
Trawick International Our review Claims and customer service
Generali Global Assistance Our review Claims and customer service
Berkshire Hathaway Travel Protection Our review Claims and customer service
Travelex Our review Claims and customer service

Bought somewhere else (Allianz, Travel Guard, TravelSafe, American Express and others)? Use the number on your policy. We only have contacts for the plans sold through our comparison.

Claim denied and you think that is wrong? Every policy bought through CoverTrip comes with the Zero Complaint Guarantee. Licensed claims adjusters look at it and take it up with the insurer for you.

Help choosing or buying a plan, or a problem at checkout? Squaremouth’s licensed agents: 1-800-240-0369, 8am to 10pm ET, every day. Say you came from CoverTrip.

3

Something about this site

A mistake in a review, a broken link, a question about a video, a press or partnership request, or you just want to tell us something. Use the form. We read every message and answer within two business days.

We cannot see your policy or your claim, so for those the two doors above are faster.



    Who you are writing to

    CoverTrip is run by Damian Tysdal, a licensed travel insurance agent since 2006, from Hingham, Massachusetts. More about CoverTrip.

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