Here’s an important tip: Vacation rental owners love sloppy renters.
Why? because of the extra add-on fees they can charge. Many vacation rental hosts provide checkout instructions, which are crucial steps. What they don’t mention is that following those steps could save you hundreds of dollars in unexpected fees.
The key to protecting yourself starts the moment you arrive and continues right up until you hand over the keys. Savvy travelers know documentation is their best defense against unfair damage claims or missing item charges.
Keep the kids and dogs out when you first enter your vacation rental. Walk through the entire property with your phone camera, filming the condition of each room and noting any existing damage, wear, or missing items. This initial documentation becomes invaluable evidence if disputes arise later, proving what condition you found the property in versus how you left it.
What follows is your vacation rental departure checklist.
Don’t wait until checkout morning to figure out what your host expects. Sometime the day before you leave, pull up your rental confirmation email and any messages from your host – this is where you’ll find the specific checkout instructions that could save you from surprise fees or disputes.
Vacation rental checkout requirements aren’t one-size-fits-all.
Some hosts want you to strip beds and start the washing machine, while others prefer you leave everything untouched. Some require dishes to be washed and put away, while others just want them loaded in the dishwasher.
The checkout details are usually buried in:
Pro tip: Sometimes the instructions for the same property vary from document to document, so it’s a good idea to look at all of them!
Look specifically for requirements about cleaning, trash disposal, key return, and any items you’re responsible for resetting (like thermostats or security systems). Screenshot or write down the essentials – you don’t want to scramble through emails while trying to pack.
Confirm the checkout time so you get up on time and have enough leeway to do your walkthrough, cleaning tasks, and packing. Typically, it’s between 10 and 11 am, and your rental agreement will have that information.
Finally, the night before, gather all the items that belong with the rental – they quickly get spread out!
Collect keys, garage door remotes, parking passes, pool gate keys, or any other items the host provided. Check common spots where these items migrate: kitchen counters, nightstands, car cup holders, and jacket pockets. Missing a $5 garage remote could cost you a $50 replacement fee.
This isn’t about deep cleaning – it’s about protecting yourself from unfair damage claims and ensuring you haven’t missed anything that could cost you later.
Pro tip: Start by watching your entry video so you remember what was broken or damaged before you arrived, then work systematically through each space with your phone camera ready.
The kitchen generates more damage disputes than any other room. Start here while you have the most energy and attention:
Water damage claims can be costly and hard to dispute after you’ve left:
These final steps protect you from disputes and ensure you haven’t left anything behind that could complicate your departure or cost you money later.
Pro tip: Don’t delete those photos or messages until you’re certain there won’t be any disputes. Most platforms give hosts a limited window to file damage claims, but keeping your evidence for 30-60 days after checkout gives you peace of mind and protection if issues arise later.