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Generali Travel Insurance Review

Quick claims and tremendous financial backing make Generali a smart choice

star star star star star
4

Top reasons to buy

  • Generali offers a limited set of travel protection plans, which makes it easy to choose the one right for you.
  • All plans include all of the expected package benefits, plus 24-hour emergency assistance services, including a unique Consult a Doctor service that puts worried travelers in touch with a medical doctor.
  • All plans include identity theft resolution services and concierge services as well.

Flaws but not dealbreakers

  • Generali plans are only available to residents of the U.S.
  • They only offer a limited number of travel insurance plans, but that also makes choosing a quicker process.
  • Generali has no travel medical plans, medical evacuation plans (although evacuations are included in their package plans), and no travel accident plans – only package plans.

Bottom line

Generali (formerly CSA) has been helping stranded travelers since 1991 and has an excellent customer service record. Their website is easy to use, and while the plan selection is limited, each of the plans offers adequate coverage for the plan level and a host of extra benefits.

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Company Information

  • Plans

    Standard

    Preferred

    Premium

  • Money Back Guarantee

    Free look up to 10 days after purchase

  • Customer Service

    800-874-2442
    Hours of Operation:
    Everyday, 24 hours per day

  • Emergency Assistance

    Inside USA 877-243-4135
    Outside USA 240-330-1529

  • Claims

    800-541-3522
    Claims Hours of Operation:
    Monday – Friday: 6am – 6pm PT

Full Generali Insurance Review

Summary: Generali is the third most popular provider after Trawick and Seven Corners. However, their coverage is worse in several areas, and there are better choices for the same cost.

Their plans don’t cover financial default for cancellation, and don’t offer the optional Cancel For Any Reason (CFAR) upgrade. Their medical coverage is Secondary vs Primary, and they do not have pre-existing conditions coverage. Their medical evacuation limits are lower, but otherwise their coverage limits are similar.

In short, there are better alternatives for the same money.

Generali follows the popular “Good, better, best” plan choices like several other companies. Their plans are called Standard, Preferred, and Premium. Each level has different coverage, coverage limits, and options.

Better alternatives to Generali
Even though Generali is a reputable and popular company, there are better choices for the money. When looking at a side-by-side comparison, they lack in several areas.

For a budget-minded alternative, Seven Corners’ RoundTrip Basic has better coverage than Generali Standard. It covers hurricane warnings, financial default, and has the option for Cancel For Any Reason upgrade.

For a standard plan alternative, Travel Insured offers a plan called Worldwide Trip Protector that has better coverage for a comparable price. This plan has better hurricane & weather coverage, includes Cancel For Work Reasons, includes non-medical evacuation, and covers pre-existing conditions. That is a lot of extra coverage for a similar cost.

Company Information
Generali is one of the largest insurance companies in the world, and have been in business since 1831. They have incredible financial backing. Generali is a reputable company that complies with the Zero Complaint Policy.

What does Generali Insurance cover?

Generali’s travel insurance plans work well for most travelers. These are the plans you would buy for a vacation, cruise, tour, or any other trip where you are worried about losing money for a canceled trip.

Like all travel insurance plans, they cover:

  • Trip cancellation & interruption
  • Emergency medical expenses
  • Medical evacuation expenses
  • Lost, stolen, or damaged baggage
  • Travel delays
  • Delayed baggage
  • 24/7 worldwide assistance

Generali & Cancel For Any Reason Insurance

Generali does not offer the CFAR upgrade. This is a coverage option that has become very popular since Covid-19, and I believe it is important to have it as an option.

Standard trip cancellation coverage has a list of covered reasons for cancellation. This list includes things like getting sick, terrorism, a hurricane or weather, and more. This list does a good job of covering the most common reasons for cancelation, but it cannot cover everything.

Cancel For Any Reason extends this coverage for peace-of-mind. It lets you cancel your trip up until 48 hours before your trip departure and receive up to 75% of your trip money back.

Travelers like the peace-of-mind this coverage provides. It gives you a lot of flexibility in cancelling your trip and still getting most of your money back.

Generali and Covid-19

All  Generali plans covers Covid-19 for both trip cancellation and emergency medical expenses.

Trip Cancellation and Covid-19

Generali treats Coronavirus like any other sickness when it comes to trip cancellation coverage. Trip cancellation covers cancellations if someone gets sick or injured before the trip and cannot travel. This is the most popular reason for trip cancellation, and travelers make claims for this all the time. It might be a child with the flu. Or a parent having a stroke and you need to care for them.

In the case of Covid, if you get sick before departure and your doctor advises you to cancel, this is a covered reason for cancelling. You would receive any trip expenses you lose as a reimbursement from the insurance company. Physicians provide verification for this all the time.

Emergency Medical Treatment and Covid-19

Similarly, Generali’s plans cover Covid as they would any other sickness for emergency medical care. If you are traveling abroad and get sick or have an illness, you are covered for medical care costs.

How much does Generali insurance cost?

Generali tends to be lower cost or similar to other plans, but their lack of coverage makes them a bad choice.

It’s hard to compare all plans here, so here are the most popular comparable plans that we’ll compare:

Generali Preferred
As we said above, Generali is lacking in a few coverages like pre-existing conditions and financial default. They do not have the option for CFAR coverage. Their medical coverage is adequate at $150,000, but it is Secondary vs Primary, which means you need to use any other insurance you might have first.

Trawick Safe Travels Voyager
Trawick has a high medical limit here at $250,000. This is more than adequate travel medical coverage for most trips. I recommend at least $100,000 for international travel. This plan also has the option to upgrade with Cancel For Any Reason, but the hurricane coverage is not as good as the other plans here.

Travel Insured Worldwide Trip Protector
This is a plan with medical limit of $100,000. This is an adequate amount of travel medical coverage for most trips. Travel Insured has better hurricane & weather coverage. This plan also has the option to upgrade with Cancel For Any Reason.

Now let’s look at pricing based on different types of travelers and trips:

Trip 1
This is a seven day trip, two travelers both aged 45, with a trip cost of $3,500

  • Generali Preferred- $157
  • Trawick Safe Travels Voyager- $182
  • Travel Insured Worldwide Trip Protector- $224

Here, Generali is lower than the other two plans, but with much less coverage. The savings are not worth it.

Trip 2
This is a seven day trip, a family of four (ages 45, 45, 12, 10) with a trip cost of $6,500

  • Generali Preferred- $277
  • Trawick Safe Travels Voyager- $286
  • Travel Insured Worldwide Trip Protector- $224

In this case, Generali is in the middle. Lower but about the same as Trawick, and more than Travel Insured. Again, considering the difference in coverage Generali is not the best choice.

Trip 3
This is a 14-day trip, two travelers both aged 70, with a trip cost of $4,500

  • Generali Preferred- $251
  • Generali Premium- $332
  • Trawick Safe Travels Voyager- $562
  • Travel Insured Worldwide Trip Protector- $422

Here, Generali is definitely lower cost than the other two options. I included Generali’s top plan as well for comparison. I still do not think the saving are worth the lack of coverage.

Generali Insurance Plans

Standard
This is Generali’s budget friendly option. It has $50,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good. Other companies have delay minimums like 6, 12, or 24 hours so less is better.

Preferred
This is Generali’s standard coverage option. It has $150,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Again, Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good.

Premium
This is Generali’s premium option. It has $250,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good. Other companies have delay minimums like 6, 12, or 24 hours so less is better.

Generali Insurance FAQs

Is Generali a good company?

Generali is a reputable company, but there are better choices for the money. Generali has been in business for years and have a wide range of products for international and vacation travelers. They work with reputable underwriters, have strong financial backing, and are a stable, trustworthy, and reputable company.

Which Generali plan is best?

Generali’s Standard plan has shortcomings, but at least it is very budget-friendly. As we’ve mentioned throughout this review, Generali plans lack coverage that similar plans have.