Business Assistance Coverage

This coverage provides assistance to business travelers. This coverage consists of non insurance services included with some package travel insurance plans.

Contents (click to jump down) What does Business Assistance cover? Important notes about this coverage What type of policy covers this? How much coverage does each company provide? Summary

Let us tell you a story

Andrew was on his first solo overseas sales presentation. He had met the team several times and exchanged information, his presentation was ready, and the outcome of this meeting could meet his revenue projections for the year.

When he arrived at the hotel the night before his presentation, he realized he should probably print the presentation so that everyone would have a copy and could take notes. Not knowing the area, he contacted the travel assistance hot-line and the coordinator was able to help him locate local printing services open late at night. As Andrew returned to get a good nights’ sleep, he knew everything was in place for his meeting in the morning.

What does Business Assistance cover?

While worldwide travel assistance is the primary 24-hour travel assistance service provided by travel insurance companies, some plans offer additional assistance specific to business travelers. Business assistant services are non insurance benefits included with some travel insurance plans. These services typically include:

• Locating business support services (printing services, Internet cafes, overnight delivery, etc.)
• Local dictation and correspondence assistance
• Global directory service (*411)
• Business conference call and web conference coordination
• Worldwide driving and walking directions
• Emergency travel arrangements
• Timely weather, travel delay and flight status reports
• Urgent messaging to clients, colleagues, and family
• Business equipment replacement and warranty assistance

Important notes about this coverage

• This coverage is in addition to the standard worldwide travel assistance provided by travel insurance plans

What type of policy covers this?

You will only find this type of coverage in package travel plans. In some plans, this coverage is included as part of the worldwide assistance services, and in some plans it is an optional upgrade.

How much coverage does each company provide?

Plan	Company	Business	Concierge	Identity Theft	Roadside
Vacation Classic	Travel Safe	Yes	Yes
Vacation	Travel Safe	Yes	Yes
Protect-a-Group	Travel Safe	Yes	Yes
Worldwide Trip Protector Gold	Travel Insured	Yes	Yes	Yes
Worldwide Trip Protector	Travel Insured	Yes	Yes	Yes
WorldMed	Travel Insurance		Yes
Elite	Travel Insurance		Yes
Plus *	Travel Insurance		Yes
Basic *	Travel Insurance		Yes
Silver	Travel Guard		Yes
Business	Travel Guard	Yes	Yes	Yes
Gold	Travel Guard	Yes	Yes	Yes
My Travel Guard	Travel Guard	Yes	Yes	Yes
Pack n' Go	Travel Guard		Yes
Tee, Tour, and Travel	Travel Guard	Yes	Yes	Yes	Yes
Platinum	Travel Guard	Yes	Yes	Yes	with $50 deductible
Select	Travelex	Yes	Yes	Yes	with $50 deductible
Basic	Travelex	Yes	Yes
Liaison Silver	Seven Corners			Yes
Wander Frequent Traveler	Seven Corners			Yes
Bridge	M.H. Ross	Yes	Yes
Asset	M.H. Ross	Yes	Yes
Complete	M.H. Ross	Yes	Yes
TripProtector Preferred	HTH Worldwide		Yes	Yes
TripProtector e-saver	HTH Worldwide		Yes
TripProtector	HTH Worldwide		Yes
No coverage	Global Underwriters
Basic	Global Alert	Yes	Yes
Preferred Plus	Global Alert	Yes	Yes
Preferred	Global Alert	Yes	Yes
No coverage	FrontierMEDEX
Custom	CSA Travel Insurance		Yes	Yes
Custom Luxe	CSA Travel Insurance		Yes	Yes
Business Traveler	Allianz	Yes	Yes

* as optional upgrade
** with limited coverage

Summary

• This coverage is in addition to the standard worldwide travel assistance services offered with travel insurance plans
• This coverage is specific to the needs of business travelers
• This is non insurance services that will likely be provided by third-party companies, but some providers provide this service directly