Quick claims and tremendous financial backing make Generali a smart choice
Generali (formerly CSA) has been helping stranded travelers since 1991 and has an excellent customer service record. Their website is easy to use, and while the plan selection is limited, each of the plans offers adequate coverage for the plan level and a host of extra benefits.
Free look up to 10 days after purchase
Hours of Operation:
Everyday, 24 hours per day
Inside USA 877-243-4135
Outside USA 240-330-1529
Claims Hours of Operation:
Monday – Friday: 6am – 6pm PT
Summary: Generali is the third most popular provider after Trawick and Seven Corners. However, their coverage is worse in several areas, and there are better choices for the same cost.
Their plans don’t cover financial default for cancellation, and don’t offer the optional Cancel For Any Reason (CFAR) upgrade. Their medical coverage is Secondary vs Primary, and they do not have pre-existing conditions coverage. Their medical evacuation limits are lower, but otherwise their coverage limits are similar.
In short, there are better alternatives for the same money.
Generali follows the popular “Good, better, best” plan choices like several other companies. Their plans are called Standard, Preferred, and Premium. Each level has different coverage, coverage limits, and options.
Better alternatives to Generali
Even though Generali is a reputable and popular company, there are better choices for the money. When looking at a side-by-side comparison, they lack in several areas.
For a budget-minded alternative, Seven Corners’ RoundTrip Basic has better coverage than Generali Standard. It covers hurricane warnings, financial default, and has the option for Cancel For Any Reason upgrade.
For a standard plan alternative, Travel Insured offers a plan called Worldwide Trip Protector that has better coverage for a comparable price. This plan has better hurricane & weather coverage, includes Cancel For Work Reasons, includes non-medical evacuation, and covers pre-existing conditions. That is a lot of extra coverage for a similar cost.
Generali is one of the largest insurance companies in the world, and have been in business since 1831. They have incredible financial backing. Generali is a reputable company that complies with the Zero Complaint Policy.
Generali’s travel insurance plans work well for most travelers. These are the plans you would buy for a vacation, cruise, tour, or any other trip where you are worried about losing money for a canceled trip.
Like all travel insurance plans, they cover:
Generali does not offer the CFAR upgrade. This is a coverage option that has become very popular since Covid-19, and I believe it is important to have it as an option.
Standard trip cancellation coverage has a list of covered reasons for cancellation. This list includes things like getting sick, terrorism, a hurricane or weather, and more. This list does a good job of covering the most common reasons for cancelation, but it cannot cover everything.
Cancel For Any Reason extends this coverage for peace-of-mind. It lets you cancel your trip up until 48 hours before your trip departure and receive up to 75% of your trip money back.
Travelers like the peace-of-mind this coverage provides. It gives you a lot of flexibility in cancelling your trip and still getting most of your money back.
All Generali plans covers Covid-19 for both trip cancellation and emergency medical expenses.
Generali treats Coronavirus like any other sickness when it comes to trip cancellation coverage. Trip cancellation covers cancellations if someone gets sick or injured before the trip and cannot travel. This is the most popular reason for trip cancellation, and travelers make claims for this all the time. It might be a child with the flu. Or a parent having a stroke and you need to care for them.
In the case of Covid, if you get sick before departure and your doctor advises you to cancel, this is a covered reason for cancelling. You would receive any trip expenses you lose as a reimbursement from the insurance company. Physicians provide verification for this all the time.
Similarly, Generali’s plans cover Covid as they would any other sickness for emergency medical care. If you are traveling abroad and get sick or have an illness, you are covered for medical care costs.
Generali tends to be lower cost or similar to other plans, but their lack of coverage makes them a bad choice.
It’s hard to compare all plans here, so here are the most popular comparable plans that we’ll compare:
As we said above, Generali is lacking in a few coverages like pre-existing conditions and financial default. They do not have the option for CFAR coverage. Their medical coverage is adequate at $150,000, but it is Secondary vs Primary, which means you need to use any other insurance you might have first.
Trawick Safe Travels Voyager
Trawick has a high medical limit here at $250,000. This is more than adequate travel medical coverage for most trips. I recommend at least $100,000 for international travel. This plan also has the option to upgrade with Cancel For Any Reason, but the hurricane coverage is not as good as the other plans here.
Travel Insured Worldwide Trip Protector
This is a plan with medical limit of $100,000. This is an adequate amount of travel medical coverage for most trips. Travel Insured has better hurricane & weather coverage. This plan also has the option to upgrade with Cancel For Any Reason.
Now let’s look at pricing based on different types of travelers and trips:
This is a seven day trip, two travelers both aged 45, with a trip cost of $3,500
Here, Generali is lower than the other two plans, but with much less coverage. The savings are not worth it.
This is a seven day trip, a family of four (ages 45, 45, 12, 10) with a trip cost of $6,500
In this case, Generali is in the middle. Lower but about the same as Trawick, and more than Travel Insured. Again, considering the difference in coverage Generali is not the best choice.
This is a 14-day trip, two travelers both aged 70, with a trip cost of $4,500
Here, Generali is definitely lower cost than the other two options. I included Generali’s top plan as well for comparison. I still do not think the saving are worth the lack of coverage.
This is Generali’s budget friendly option. It has $50,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good. Other companies have delay minimums like 6, 12, or 24 hours so less is better.
This is Generali’s standard coverage option. It has $150,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Again, Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good.
This is Generali’s premium option. It has $250,000 of Secondary medical coverage, but does not cover pre-existing conditions like other similar plans. Generali plans do cover cancellation for travel delays after a delay of any length of time, which is good. Other companies have delay minimums like 6, 12, or 24 hours so less is better.
Is Generali a good company?
Generali is a reputable company, but there are better choices for the money. Generali has been in business for years and have a wide range of products for international and vacation travelers. They work with reputable underwriters, have strong financial backing, and are a stable, trustworthy, and reputable company.
Which Generali plan is best?
Generali’s Standard plan has shortcomings, but at least it is very budget-friendly. As we’ve mentioned throughout this review, Generali plans lack coverage that similar plans have.